New ask Hacker News story: Need help with pokemon go account recovery
Need help with pokemon go account recovery
2 by justamom | 0 comments on Hacker News.
My account was hijacked somehow, they changed the email address associated with it. Nobody has the password for the account or tried to login into the gmail from a different device. Suddenly I couldn't login. I contacted support and they're saying that a different email address is linked to it. I sent them screenshots of their own emails with my trainer name and email address together, but they said they couldn't help me . I know what is the new gmail address as it's the same as the trainer nickname. It's not possible as I didn't change it. I don't know how it's possible. I can only suspect what happened. My password is not easy to guess, no real words. No Google security alerts about a new device accessing my email address. My 10 yo son is very upset about it. Please let me know if you can help me. Trying to post this in ask
2 by justamom | 0 comments on Hacker News.
My account was hijacked somehow, they changed the email address associated with it. Nobody has the password for the account or tried to login into the gmail from a different device. Suddenly I couldn't login. I contacted support and they're saying that a different email address is linked to it. I sent them screenshots of their own emails with my trainer name and email address together, but they said they couldn't help me . I know what is the new gmail address as it's the same as the trainer nickname. It's not possible as I didn't change it. I don't know how it's possible. I can only suspect what happened. My password is not easy to guess, no real words. No Google security alerts about a new device accessing my email address. My 10 yo son is very upset about it. Please let me know if you can help me. Trying to post this in ask
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