New ask Hacker News story: Ask HN: How likely are you to not received a product from Kickstarter/Indiegogo?

Ask HN: How likely are you to not received a product from Kickstarter/Indiegogo?
2 by pog92 | 1 comments on Hacker News.
I backed two years ago a KS campaign. I'm not getting anything and their customer support doesn't reply. I'm starting to think that I'll never receive my product. Is it possible/legal?