New ask Hacker News story: Ask HN: What is the best customer support tool for software companies?
Ask HN: What is the best customer support tool for software companies?
2 by allthingstim | 0 comments on Hacker News.
Our team is experiencing good growth and are starting to get overwhelmed with email support requests. What are the best tools to manage this? We are currently looking at Helpscout, Freshdesk and Front but they all look very similar. Any tips by anyone who has experience scaling a company & customer support?
2 by allthingstim | 0 comments on Hacker News.
Our team is experiencing good growth and are starting to get overwhelmed with email support requests. What are the best tools to manage this? We are currently looking at Helpscout, Freshdesk and Front but they all look very similar. Any tips by anyone who has experience scaling a company & customer support?
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