New ask Hacker News story: Ask HN: What is wrong with the VoIP industry?
Ask HN: What is wrong with the VoIP industry?
5 by shytey | 1 comments on Hacker News.
I run a small business. We have four different locations and four numbers that customers can call or text. We employ a remote operations team that handles the calls and texts. I have spent hours searching for a simple service that can offer an online dashboard for texting and calling, and a phone app to receive calls on. We are currently using Google Voice which is terrible (I cannot tell which number/location is being called when I receive a call among other quirks). I have trialed Grasshopper and Dialpad, both terrible online dashboards for texting. Horrible UI and the call quality is poor. Grasshopper doesn't allow someone from abroad log in to the dashboard. How has this problem not been fixed yet? What is so difficult about calling and texting on the internet?
5 by shytey | 1 comments on Hacker News.
I run a small business. We have four different locations and four numbers that customers can call or text. We employ a remote operations team that handles the calls and texts. I have spent hours searching for a simple service that can offer an online dashboard for texting and calling, and a phone app to receive calls on. We are currently using Google Voice which is terrible (I cannot tell which number/location is being called when I receive a call among other quirks). I have trialed Grasshopper and Dialpad, both terrible online dashboards for texting. Horrible UI and the call quality is poor. Grasshopper doesn't allow someone from abroad log in to the dashboard. How has this problem not been fixed yet? What is so difficult about calling and texting on the internet?
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