New ask Hacker News story: Ask HN: How do you determine what your customers/market want?

Ask HN: How do you determine what your customers/market want?
4 by RamonMamon | 1 comments on Hacker News.
I've been working on this model deployment/hosting platform for a while now and we've gotten a hundred sign ups already which is at least some validation for the idea. The vision that I had in mind was like a Vercel or Netlify where you push a framework of some model and it's dependencies, then it gets deployed and ready to use via an API. The problem is that most of these users sign up and never come back or interact with the platform at all. There are also a few of these sign ups who have used the platform once and come back every so often. This indicates to me that there is something that we're missing, some need that we're not fulfilling, for these users that's making them leave. It's been pretty difficult to get constructive feedback on the platform since they're generally quite unresponsive to our emails. Being a tech-founder, marketing and sales really isn't my strong suit, so I'm really interested in hearing how some of you have overcome this and any recommendations or feedback that you guys have for me. My questions are: - Are there some best practices I can follow to market a product like this? If so, what are they? - What are some good ways of getting customer feedback and how do you determine if what you have is what customers want? - What are some better ways to get feedback than just cold-messaging random people on different channels (e.g. slack, discord)? - (Very subjective) What are your thoughts on another deployment platform? Is it something worth getting into?

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