New ask Hacker News story: Do not use Digital Ocean for production

Do not use Digital Ocean for production
4 by MoSattler | 0 comments on Hacker News.
I just wanted to share my short cautionary tale about DO. I am running an application on managed Kubernetes. From a tech perspective, I was quite happy until this happened. I broke my production system by introducing a bug in the k8s infrastructure. So I went over to DO to login and fix it. Since it uses 2FA, it sends a 6 digit code to my email for me to enter in order to login. The only problem is, that the email never arrives in my Gmail inbox. I made double and triple sure it's not in spam, and checked that emails arrive normally in my inbox. But it's just not there. I guess there is a bug on DO's side. So I open a ticket, as this is already quite urgent (production is down). But I get no answer. I waited a few hours and opened another ticket. With no success. By now it's be 24h, and I cannot get a hold of anybody at DO. I guess I got what I paid for. Digital Ocean is nice for playing around, but for serious projects one should look elsewhere.

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