New ask Hacker News story: Ask HN: How much revenue of big tech comes from paying but inactive subscribers?
Ask HN: How much revenue of big tech comes from paying but inactive subscribers?
2 by erkjs | 2 comments on Hacker News.
How many people keep paying for a product/service that doesn’t give them any value, just because they forgot about it, or because they couldn’t find a way to unsubscribe? How much do tech companies make out of these zombie accounts? Is there any research on this topic? What would you do if your product was making most of the money on inactive customers?
2 by erkjs | 2 comments on Hacker News.
How many people keep paying for a product/service that doesn’t give them any value, just because they forgot about it, or because they couldn’t find a way to unsubscribe? How much do tech companies make out of these zombie accounts? Is there any research on this topic? What would you do if your product was making most of the money on inactive customers?
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