New ask Hacker News story: Ask HN: What to do when Google is about to kill your business?
Ask HN: What to do when Google is about to kill your business?
11 by oscgam1 | 5 comments on Hacker News.
We are having an issue with Google. All of our email is going to spam (including email between team members). We have a Domain reputation of 100% as per Google's own tool (Postmaster), and we are following all of Google's best practices -> SPF is set correctly, DKIM, DMARC, the emails are only sent when the customer selects to receive an email, and we include a visible unsubscribe link. Our whole business is paralyzed, and Google customer support doesn't seem able to identify the issue. It has been 2 weeks. Is there something else we should be doing?
11 by oscgam1 | 5 comments on Hacker News.
We are having an issue with Google. All of our email is going to spam (including email between team members). We have a Domain reputation of 100% as per Google's own tool (Postmaster), and we are following all of Google's best practices -> SPF is set correctly, DKIM, DMARC, the emails are only sent when the customer selects to receive an email, and we include a visible unsubscribe link. Our whole business is paralyzed, and Google customer support doesn't seem able to identify the issue. It has been 2 weeks. Is there something else we should be doing?
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