New ask Hacker News story: Ask HN: AWS account suspended, able to access via keys with no console signin
Ask HN: AWS account suspended, able to access via keys with no console signin
3 by arthurcolle | 0 comments on Hacker News.
I have my entire life backed up in AWS, but apparently my account has been suspended for 3 months? Not sure how this is possible, but when I tried to contact support, I am told I must access support after signing in. There must be some way to get my account reinstated. I have buckets that I've had backed up for literally a decade and losing this would be unbelievable. I am trying to backup what I can but was wondering if anyone knows someone that can look into this at AWS? I tried contacting support but was greeted with this message: "Hello there, Greetings from AWS! AWS account security policies don't permit us to discuss account-specific information unless you're signed into the account you're asking about. For your sign-in credentials, use the email address that's associated with the AWS account that you'd like to discuss. Then contact us from the Support Center through the following link. Even if your account is suspended or has been closed for 90 days or less, you can still open a case. https://ift.tt/1MaVSIl If your sign-in information no longer exists, then your account was permanently closed after being suspended or closed for more than 90 days. You can create a new AWS account: https://ift.tt/d73O4Le Note that if your account was closed or terminated, you can't use the same email address to create a new AWS account." I am pretty sure I've been paying AWS regularly (around $120 a month for the last year or so) so I can't imagine ever receiving any suspension emails. When I tried loggin in yesterday, the captchas seemed insane and I was completely unable to login. I really need help resolving this or I'm going to be in a really bad spot. Any help appreciated.
3 by arthurcolle | 0 comments on Hacker News.
I have my entire life backed up in AWS, but apparently my account has been suspended for 3 months? Not sure how this is possible, but when I tried to contact support, I am told I must access support after signing in. There must be some way to get my account reinstated. I have buckets that I've had backed up for literally a decade and losing this would be unbelievable. I am trying to backup what I can but was wondering if anyone knows someone that can look into this at AWS? I tried contacting support but was greeted with this message: "Hello there, Greetings from AWS! AWS account security policies don't permit us to discuss account-specific information unless you're signed into the account you're asking about. For your sign-in credentials, use the email address that's associated with the AWS account that you'd like to discuss. Then contact us from the Support Center through the following link. Even if your account is suspended or has been closed for 90 days or less, you can still open a case. https://ift.tt/1MaVSIl If your sign-in information no longer exists, then your account was permanently closed after being suspended or closed for more than 90 days. You can create a new AWS account: https://ift.tt/d73O4Le Note that if your account was closed or terminated, you can't use the same email address to create a new AWS account." I am pretty sure I've been paying AWS regularly (around $120 a month for the last year or so) so I can't imagine ever receiving any suspension emails. When I tried loggin in yesterday, the captchas seemed insane and I was completely unable to login. I really need help resolving this or I'm going to be in a really bad spot. Any help appreciated.
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