New ask Hacker News story: Ask HN: How to get knowledgeable TurboTax support?

Ask HN: How to get knowledgeable TurboTax support?
3 by orzig | 0 comments on Hacker News.
Last year I got this guy who was fantastic. He spent an hour on the phone with me, had a ton of expertise, and did some additional research. But none of the 4 I've talked to this year are even reading the details of my questions, much less bringing expertise. Is there a secret to getting the good ones? (I agree that TT's lobbying is terrible, but let's talk about that on a different thread.)

Comments