New ask Hacker News story: Ask HN: Should Amazon maintain a canonical location for customer addresses?

Ask HN: Should Amazon maintain a canonical location for customer addresses?
2 by jmkd | 2 comments on Hacker News.
I live somewhere that can be difficult to locate. I understand why; the street has three different names, almost no numbers are visible at street level, house names are rarely displayed either. On a weekly basis I have long, multi-part conversations with Amazon couriers who can't find this address, despite Amazon packages being (eventually) delivered here on a regular basis. I would have thought one successful delivery might be enough to send useful location data back upstream for use on the next delivery. Just yesterday, an Amazon courier said they would return a parcel unless I changed the address or went to a pick up point, because they tried to deliver and it was 'impossible to access'. Surely there are straightforward solutions that harness the data from at least one successful delivery?

Comments